Returns and Exchanges

We truly hope that you will be thrilled with your purchase. If, however, your clock doesn't suit you for whatever reason you can return it to us or exchange it for a different model:
- Within 60 days of delivery
- Free of charge if you're in the UK

We just ask that any returned clock is in its original condition and all its packaging (including the outer carton).

We have designed our returns process to be as simple as possible. There's just a slight difference between returning a Large Weather Clock and a regular sized Weather Clock. Full details on any returns or exchanges can be found below.

Clocks within Mainland UK:

To arrange a return or exchange with the team, please click on the relevant picture link below, taking particular care that you select the appropriate one for the size of clock being returned or exchanged.

Return a Weather Clock  Exchange a regular sized Weather Clock  Return or exchange a large clock Arrange service of a Weather Clock

Clocks Outside Mainland UK:

We're happy to process returns or exchanges outside Mainland UK, however, we are unfortunately unable to do this free of charge.

We are also on hand to help should you have any concerns about the mechanics of your clock during its lifetime.

Please click the relevant links below for more information:  

 Returns and Exchanges from outside the UK Service a clock outside the UK