We truly hope that you will be thrilled with your purchase. If, however, your clock doesn't suit you for whatever reason you can return it to us or exchange it for a different model:
- Within 60 days of delivery
- Free of charge if you're in the UK
We just ask that any returned clock is in its original condition and all its packaging (including the outer carton).
Clocks within Mainland UK:
We have designed our returns process to be as simple as possible but please take particular care that you select the appropriate link below depending on the size of clock being returned or exchanged.
Clocks Outside Mainland UK:
We're happy to process returns or exchanges outside Mainland UK, however, we are unfortunately unable to do this free of charge.
We are also on hand to help should you have any concerns about the mechanics of your clock during its lifetime.
Please click the relevant links below for more information: