Frequently Asked Questions & Contact Forms

1. I'm considering buying a clock

Get answers to questions about the clocks before buying one

Ask us questions prior to ordering a Weather Clock

Do the clocks really forecast the Weather?!

How often do the clocks move to a different weather forecast?

How far ahead do the clocks forecast?

Remind me what a Barometer is again?

How does temperature affect the Clocks?

How do they work indoors?

Can I order a bespoke clock or finish of a clock that's not listed on the website?

Do the Clocks come with a Warranty?

If my Weather Clock needs servicing in the future, can Bramwell Brown help?

What is the clock powered by?

Where is it best to position a Weather Clock?

What happens if I receive the clock and it doesn't suit the room I wanted it for?

I thought you made Tide Clocks as well as a Weather Clocks?

Do you make large Copper-framed clocks?

Do the Copper-plated framed clocks tarnish at all?

Do you have a Mailing List?

Is there a Bramwell Brown showroom or shop?

Can the clocks be hung outside?

Do the clocks make a ticking noise?

Can I pay for my clock by bank transfer?

Are the clocks ever offered on discount or sale?

Does altitude affect the accuracy of the clocks' forecasting?

I have a question that is not answered here. How can I get in touch?

Shipping, Returns and Exchanges

Ask us questions or contact us about delivery

How quickly can I get my Weather Clock?

Can I track my delivery or modify my delivery address?

What if I'm out when the clock is to be delivered?

Shipping outside of Mainland United Kingdom

What if I want to return my order?

What if I want to change my clock for a different colour frame or alternative design?

Can I cancel or change my order?

Can I send my clock for a service or repair?

Personalised Clocks

What's the process for Personalised Clocks?

2. I already own a Bramwell Brown clock

General bits and bobs

Register your clock for a two-year warranty

Moving or storing your clock

I've lost my instruction manual!

I have a suggestion for Bramwell Brown

My Clock doesn't seem to have a Transport Lock

The D-Cell batteries on my clock spring up against the battery cover.

I can see a small dimple in the frame

Can I speak to the team at Bramwell Brown on the phone?

Can I arrange a clock service or repair from abroad?

I think there is a problem with my clock

I’ve dropped my clock and it’s broken

My clock says 'Rain' when it's bright sunshine outside

The forecasts in my clock aren't changing

I need Bramwell Brown's help with my clock

3. Trade & Wholesale

Trade and Business Enquiries

General business enquiries

Can I stock Bramwell Brown clocks?

Trade enquries outside of the UK

Recommend a Cafe or establishment where a Weather Clock could be exhibited

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