Frequently Asked Questions - Bramwell Brown Clocks

1. I'm considering buying a clock

I want to learn more about the clocks before buying one

Do the clocks really forecast the Weather?!

Remind me what a Barometer is again?

How do they work indoors?

Do the Clocks come with a Warranty?

What is the clock powered by?

How does temperature affect the Clocks?

Where is it best to position a Weather Clock?

What happens if I receive the clock and it doesn't suit the room I wanted it for?

I thought you made Tide Clocks as well as a Weather Clocks?

Do you make large Copper-framed clocks?

Do the Copper-plated framed clocks tarnish at all?

Do you have a Mailing List?

Is there a Bramwell Brown showroom or shop?

Can the clocks be hung outside?

Can I order a Limited Edition design in a concrete frame?

Do the clocks make a ticking noise?

I have a question that is not answered here. How can I get in touch?

Shipping, Returns and Exchanges

How quickly can I get a Weather Clock if I order one?

Can I track my delivery?

Can I track the assembly of my Clock if it is being built to order?

What if I'm out when the clock is to be delivered?

Shipping outside of Mainland United Kingdom

What if I want to return my order?

What if I want to change my clock for a different colour frame or alternative design?

Can I cancel or change my order?

What are the last order dates for ensuring Christmas delivery?

Personalised Clocks

What's the process for Personalised Clocks?

2. I already own a Bramwell Brown clock

General bits and bobs

Register your clock for a two-year warranty

Moving or storing your clock

I've lost my instruction manual!

I have a suggestion for Bramwell Brown

My Clock doesn't seem to have a Transport Lock

The D-Cell batteries on my clock spring up against the battery cover.

I can see a small dimple in the frame

Can I speak to someone?

I think there is a problem with my clock

I’ve dropped my clock and it’s broken

I need Bramwell Brown's help with my clock

3. Trade & Wholesale

Trade and Business Enquiries

General business enquiries

Can I stock Bramwell Brown clocks?

Trade enquries outside of the UK

Recommend a Cafe or establishment where a Weather Clock could be exhibited

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