Frequently Asked Questions & Contact Forms

1. I'm considering buying a clock

Get answers to questions about the clocks before buying one

Ask us questions prior to ordering a Weather Clock

Do the clocks really forecast the Weather?!

How often do the clocks move to a different weather forecast?

How far ahead do the clocks forecast?

Remind me what a Barometer is again?

How do they work indoors?

Can I order a bespoke clock or finish of a clock that's not listed on the website?

Do the Clocks come with a Warranty?

What is the clock powered by?

How does temperature affect the Clocks?

Where is it best to position a Weather Clock?

What happens if I receive the clock and it doesn't suit the room I wanted it for?

I thought you made Tide Clocks as well as a Weather Clocks?

Do you make large Copper-framed clocks?

Do the Copper-plated framed clocks tarnish at all?

Do you have a Mailing List?

Is there a Bramwell Brown showroom or shop?

Can the clocks be hung outside?

Do the clocks make a ticking noise?

Are the clocks ever offered on discount or sale?

Does altitude affect the accuracy of the clocks' forecasting?

I have a question that is not answered here. How can I get in touch?

Shipping, Returns and Exchanges

Ask us questions or contact us about delivery

How quickly can I get my Weather Clock?

Can I track my delivery or modify my delivery address?

What if I'm out when the clock is to be delivered?

Shipping outside of Mainland United Kingdom

What if I want to return my order?

What if I want to change my clock for a different colour frame or alternative design?

Can I cancel or change my order?

Personalised Clocks

What's the process for Personalised Clocks?

2. I already own a Bramwell Brown clock

General bits and bobs

Register your clock for a two-year warranty

Moving or storing your clock

I've lost my instruction manual!

I have a suggestion for Bramwell Brown

My Clock doesn't seem to have a Transport Lock

The D-Cell batteries on my clock spring up against the battery cover.

I can see a small dimple in the frame

Can I speak to the team at Bramwell Brown on the phone?

I think there is a problem with my clock

I’ve dropped my clock and it’s broken

I need Bramwell Brown's help with my clock

My clock says 'Rain' when it's bright sunshine outside

My clock is showing ‘Very Dry’ when it’s wet outside

The wording for 'Very Dry' through to 'Stormy' is off-centre in the viewing window

3. Trade & Wholesale

Trade and Business Enquiries

General business enquiries

Can I stock Bramwell Brown clocks?

Trade enquries outside of the UK

Recommend a Cafe or establishment where a Weather Clock could be exhibited

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