Query the forecasting accuracy of your Weather Clock

If you are unsure of the forecasting accuracy of your clock, please take a moment to read the below guidance in the first instance. If you then feel the need to contact us, please kindly complete the questions found below so we can advise if what you are seeing is normal or requires further attention.

Please note, this form is designed only for reporting problems with either the weather scenery not moving at all, or consistently showing a forecast that you think may be wrong. If the problem would be better described as the scenery not lining up correctly, looking a bit strange or 'juddering', there is a more relevant form that you should complete instead. These can be found by returning to the previous page or the in-text hyperlinks above. 

Before you begin completing the form found below, you may find the following information helpful, or even answers your concerns:

If you are concerned that your clock is not forecasting accurately, please bear in mind that the clock relies entirely on changes in atmospheric air pressure. As a way of forecasting the weather, this has some idiosyncrasies. Find out more in the instruction manual, in the chapters on ‘How the clock works’, and ‘Forecasting the weather with a barometer’. This website also has a really nice feature that shows if the atmospheric pressure has been rising or falling in your location. Scroll to the bottom of the page and click 'time machine'.

If the forecasts have only just become erratic, after a period of sustained good use, this may be down to low battery power and it might be worth replacing old batteries with new ones. 

Before you get started completing the form, please note:

- Do not press the 'back' button on your browser. If you need to go back, click on 'back' at the bottom of that page of the form (as shown below).

- When moving onto the next page of the form, you may need to scroll up to the top of that next page.